shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your order arrives as quickly and safely as possible. Below are the details regarding our shipping process:

Processing Time:

  • All orders are processed within 1-3 business days, excluding weekends and holidays.
  • Orders placed after 3 PM (local time) or on weekends/holidays will be processed the next business day.

Shipping Methods:

  • We offer several shipping options, including standard, expedited, and express shipping. The available options will be presented at checkout.
  • Shipping carriers may include USPS, UPS, FedEx, or other local couriers depending on the shipping method selected and your location.

Shipping Rates:

  • Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
  • Free shipping may be available on certain orders or promotions. Please refer to the website or checkout for details.

Delivery Time:

  • Delivery times depend on the shipping method chosen and your location. Please refer to the estimated delivery times provided at checkout.
  • While we strive to meet these estimated delivery times, delays may occur due to unforeseen circumstances such as weather, carrier delays, or holidays.

International Shipping:

  • We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination.
  • Please note that any customs duties, taxes, or fees imposed by your country are the responsibility of the customer.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email, which you can use to track your shipment’s progress.
  • Please allow up to 24 hours for tracking information to update after receiving the email notification.

Lost or Damaged Shipments:

  • If your order is lost or damaged in transit, please contact us within 7 days of the delivery date, and we will assist you in resolving the issue.

Incorrect Shipping Address:

  • Please double-check the shipping address before completing your purchase. We are not responsible for lost or delayed packages due to incorrect addresses provided at checkout.

Contact Us: If you have any questions or concerns about shipping, please don’t hesitate to reach out to our customer service team at [email/contact info].